Contact Us: (281) 256-8310 (TX)
Oncken Insurance Agency
  • Home
  • Quotes
    • Auto Quotes >
      • Auto Insurance Quote
      • ATV Insurance Quote
      • Classic Car Insurance Quote
      • Roadside Assistance Quote
      • Motorcycle Quote
      • RV Insurance Quote
    • Property Quotes >
      • Home Insurance Quote
      • Earthquake Insurance Quote
      • Flood Insurance Quote
      • Landlords Insurance Quote
      • Renters Insurance Quote
    • Life & Financial Quotes >
      • Life Insurance Quote
      • Annuity Quotes
    • Business Quotes >
      • Business Insurance Quote
      • Business Owners Package (BOP) Insurance Quote
      • Workers Compensation Quote
    • Other Quotes >
      • Boat Insurance Quote
      • Event Insurance Quote
      • Umbrella Insurance Quote
      • Wedding Insurance Quote
  • Service
    • Report a Claim
    • Make a Payment
    • Update Contact Info
    • Policy Changes
    • Proof of Insurance
    • Contact My Carrier
    • Online Documents
    • Free Consultation
  • Insurance
    • Vehicles >
      • Auto Insurance
      • ATV Insurance
      • Classic Car Insurance
      • Motorcycle Insurance
      • Roadside Assistance
      • RV Insurance
    • Property >
      • Home Insurance
      • Earthquake Insurance
      • Flood Insurance
      • Landlords Insurance
      • Renters Insurance
    • Life/Financial >
      • Life Insurance
      • Annuities
    • Business >
      • Business Insurance
      • Business Owners Package (BOP) Insurance
      • Workers Compensation
    • Other >
      • Boat Insurance
      • Event Insurance
      • Wedding Insurance
      • Umbrella Insurance
  • About
    • Refer a Friend
    • Client Testimonials
    • Staff Directory
    • Join Our Team
    • Insurance Carriers
    • Agency Photo Gallery
    • Blog
    • News
  • Contact
    • Texas Office
  • Home
  • Quotes
    • Auto Quotes >
      • Auto Insurance Quote
      • ATV Insurance Quote
      • Classic Car Insurance Quote
      • Roadside Assistance Quote
      • Motorcycle Quote
      • RV Insurance Quote
    • Property Quotes >
      • Home Insurance Quote
      • Earthquake Insurance Quote
      • Flood Insurance Quote
      • Landlords Insurance Quote
      • Renters Insurance Quote
    • Life & Financial Quotes >
      • Life Insurance Quote
      • Annuity Quotes
    • Business Quotes >
      • Business Insurance Quote
      • Business Owners Package (BOP) Insurance Quote
      • Workers Compensation Quote
    • Other Quotes >
      • Boat Insurance Quote
      • Event Insurance Quote
      • Umbrella Insurance Quote
      • Wedding Insurance Quote
  • Service
    • Report a Claim
    • Make a Payment
    • Update Contact Info
    • Policy Changes
    • Proof of Insurance
    • Contact My Carrier
    • Online Documents
    • Free Consultation
  • Insurance
    • Vehicles >
      • Auto Insurance
      • ATV Insurance
      • Classic Car Insurance
      • Motorcycle Insurance
      • Roadside Assistance
      • RV Insurance
    • Property >
      • Home Insurance
      • Earthquake Insurance
      • Flood Insurance
      • Landlords Insurance
      • Renters Insurance
    • Life/Financial >
      • Life Insurance
      • Annuities
    • Business >
      • Business Insurance
      • Business Owners Package (BOP) Insurance
      • Workers Compensation
    • Other >
      • Boat Insurance
      • Event Insurance
      • Wedding Insurance
      • Umbrella Insurance
  • About
    • Refer a Friend
    • Client Testimonials
    • Staff Directory
    • Join Our Team
    • Insurance Carriers
    • Agency Photo Gallery
    • Blog
    • News
  • Contact
    • Texas Office

Oncken Insurance Agency, P.C. Blog

The Top Business Trends in 2019

10/19/2019

0 Comments

 
Picture
​The 21st century has seen the world of labor and employment change. More and more people are working multiple jobs. Freelancing is becoming more popular now than ever before. These are just observations, though. What are the true trends in the business world in 2019? This article has the answers.
Customer Support Will Still be Superior to AI
Many business insiders acknowledge that AI has been very helpful in the 21st century, even for businesses. Yet, their true value is in presenting customers with information. That is where the human touch is at an advantage. Customers are still people, and people value relationship. When they deal with a company or service, knowing that they are interacting with a live person on the other end is much more valuable in customer retention.

Overall, AI, especially during phone conversations, are not able to provide a smoother experience for customers. After they parlay information, they are not able to empathize or create rapport.  As Paige Arnof-Fenn, founder and CEO of Mavens & Moguls said:

“Use automation where you can, but do not ignore the power of the personal touch." 

Consumer Data Ethics Will Move Forward
Over the past couple of years, data security has been a hot button issue. More than that, however, it is the ethics by which online platforms are using customer data that will be addressed by lawmakers and businesses. Many are starting to feel disgruntled with “personalized” recommendations on social media platforms. 

So much so that Mark Zuckerberg himself said that Facebook will adjust its algorithms for more actual friend interactions than Marketing ads. This is even though users might be on Facebook less for the improved algorithm. In line with this, experts see more companies to take steps for the ethical use of customer data.

Customer Reviews Will Drive Interest
One drawback of anything online is skepticism. If a restaurant is featured in an ad, more people are inclined to look at the reviews of the place. This behavior will continue in the foreseeable future. As of now, around 90% of online consumers back away from a product that is not reviewed. If any service or business wants to get consumer trust, they need to be vouched for by other customers in the form of reviews. 

Those are just a few of the business trends in the year 2019, for more information you can check the site for more content. 

At Oncken Insurance, we do our best in making sure that our clients are well-protected with affordable and comprehensive policies. We make sure to go the extra mile to help you with your needs. To learn more about how we can help you, please contact our agency at (281) 256-8310 or Click Here to request a free quote.
0 Comments



Leave a Reply.

    Contact Us

    (281) 256-8310​
    14007 Telge Rd
    Cypress, TX 77429​
    Click Here to Email Us

    Archives

    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    January 2018

    Categories

    All
    Annuities
    ATV Insurance
    Auto Insurance
    Business Insurance
    FAQs
    Financial
    Flood Insurance
    Health Insurance
    Home
    Home Insurance
    Insurance
    Life Insurance
    Local
    Safety

    RSS Feed


Navigation

Homepage
Insurance Quotes
Policy Service
Insurance Products
Contact Us
Agent Login

Connect With Us

Share This Page

Texas Office

Oncken Insurance Agency
14007 Telge Rd
Cypress, TX 77429
(281) 256-8310​
Click Here to Email Us
Review Us
Website by InsuranceSplash